Category: 2022February11VoIP_C

  • How to keep callers engaged while on hold in a call

    How to keep callers engaged while on hold in a call

    If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current and potential customers. To keep callers on the line, use these Voice over Internet Protocol (VoIP) features. VoIP phone systems can help make waiting on […]

  • How to keep callers engaged while on hold in a call

    How to keep callers engaged while on hold in a call

    If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current and potential customers. To keep callers on the line, use these Voice over Internet Protocol (VoIP) features. VoIP phone systems can help make waiting on […]