The benefits of Microsoft 365’s Bookings feature

Microsoft 365’s Bookings feature is an incredibly useful tool for organizing tasks and events. If you often struggle to keep track of your schedule, then this feature is definitely for you! Read on to learn the basics of how Bookings works and some tips on how to get the most out of it.

Visibility

Bid goodbye to the days of scribbling on Post-its and frantically going through your schedule to find out where you’re heading for lunch. Bookings provides you with a unique scheduling app that is compatible on both desktops and mobile devices. Here, customers can select times and dates based on current availability — simply enter the contact information and then book it. The system then fully automates the process of managing your appointments.

No more rain checks

Cancellations and missed appointments mean wasted time slots unless you’re able to fill them up with new bookings. Avoid lost income by controlling how much advance notice is required to make a cancellation. With Bookings, appointments appear immediately in staff calendars and can be added or revised by customers in their own personal calendars.

Additionally, a confirmation email is automatically sent to the customer, followed by another automatic email reminder before the appointment time. The web page also offers a rescheduling service: customers can simply click on the link on the confirmation email and pick a time that’s better for them.

Synchronization

Once completed, the booking is then synced to a centralized calendar where businesses are given the option to reschedule, cancel, or reassign the appointment to other staff members as they see fit.

Should you decide to reassign a booking to staff members, Bookings offers a nifty feature known as “split view.” This shows which staff members are booked at which times, and lets you compare everyone’s schedules side by side. The appointments are synced not only to your calendar but to the staff members’ calendars as well. Moreover, this versatile system accommodates Office 365, Outlook, and even Google Calendar, so clients and staff can keep whatever calendaring service they prefer.

Double duty

Appointment setting might be the primary function of Bookings, but the system can also be utilized to build your company’s customer list. Once customers input their information into the system, it automatically creates contact entries for those customers. The contact card contains personal information such as your customer’s name, address, phone number, and email address.

And as your company grows, you can add more staff members as well as create additional booking pages for free. Furthermore, staff members aren’t required to have Office 365 subscriptions to be a part of the service.

Efficient tech resources aren’t enough to maintain a successful business anymore. To really stand out from competitors, you need comprehensive appointment management. Give us a call if you need any questions answered or issues addressed. We’re more than happy to help.

This post was originally published on this site

How Microsoft 365’s Bookings keep tasks and events organized

Microsoft 365’s Bookings feature is a great way to keep track of your tasks and events. It allows you to create appointments, schedule meetings, and track deadlines. In this blog post, we will show you how to use the Bookings feature in Microsoft 365, and provide some tips on how to make the most of this powerful tool.

Visibility

Bid goodbye to the days of scribbling on Post-its and frantically going through your schedule to find out where you’re heading for lunch. Bookings provides you with a unique scheduling app that is compatible on both desktops and mobile devices. Here, customers can select times and dates based on current availability — simply enter the contact information and then book it. The system then fully automates the process of managing your appointments.

No more rain checks

Cancellations and missed appointments mean wasted time slots unless you’re able to fill them up with new bookings. Avoid lost income by controlling how much advance notice is required to make a cancellation. With Bookings, appointments appear immediately in staff calendars and can be added or revised by customers in their own personal calendars.

Additionally, a confirmation email is automatically sent to the customer, followed by another automatic email reminder before the appointment time. The web page also offers a rescheduling service: customers can simply click on the link on the confirmation email and pick a time that’s better for them.

Synchronization

Once completed, the booking is then synced to a centralized calendar where businesses are given the option to reschedule, cancel, or reassign the appointment to other staff members as they see fit.

Should you decide to reassign a booking to staff members, Bookings offers a nifty feature known as “split view.” This shows which staff members are booked at which times, and lets you compare everyone’s schedules side by side. The appointments are synced not only to your calendar but to the staff members’ calendars as well. Moreover, this versatile system accommodates Office 365, Outlook, and even Google Calendar, so clients and staff can keep whatever calendaring service they prefer.

Double duty

Appointment setting might be the primary function of Bookings, but the system can also be utilized to build your company’s customer list. Once customers input their information into the system, it automatically creates contact entries for those customers. The contact card contains personal information such as your customer’s name, address, phone number, and email address.

And as your company grows, you can add more staff members as well as create additional booking pages for free. Furthermore, staff members aren’t required to have Office 365 subscriptions to be a part of the service.

Efficient tech resources aren’t enough to maintain a successful business anymore. To really stand out from competitors, you need comprehensive appointment management. Give us a call if you need any questions answered or issues addressed. We’re more than happy to help.

This post was originally published on this site

How online scheduling solutions can help your healthcare business

The key to being a successful healthcare company — aside from providing great patient care — is getting the logistics and organization components of operations down to a fine art. You can accomplish this with the help of a reliable online scheduling solution.

Online scheduling is one of the simplest and most popular technologies used by forward-thinking health clinics and hospitals. It shows your patients which doctors and what times are available for appointments, and then allows them to book the appointment right on your website. Practices that have kept up with tech trends like this have seen an uptick in both the number of patients they take in and the quality of care they are able to provide. They are also able to reap the following benefits.

More potential new patients

Today, people are less inclined to make phone calls, especially if it involves ringing up someone they don’t know. For many people looking for a new doctor or specialist, they will simply keep looking for one whose information and appointment booking system can be found online.

More time for your staff, better care for your patients

Think about how much time your staff spend each day answering phone calls from people making an appointment. It’s probably a lot if you have a busy practice. Online scheduling lessens phone time required so that your staff can better focus on and tend to patients. As a result, patients will feel truly cared for and will more likely return to your healthcare facility in the future.

Setting appointments beyond clinic hours

In the past, patients had to wait for the clinic to open just to make an appointment. With online scheduling, they now can simply log in to your website and see available appointment times so they can plan their schedule accordingly around their visit.

Still unsure whether you need online scheduling?

Sure, you probably can get away with not having it at the moment, but eventually, most patients will expect this technology from you. And the sooner you roll out online scheduling, the sooner your staff will get the hang of it, and the sooner your patients can enjoy its benefits.

Need help setting up online scheduling for your practice? Talk to our IT experts today and we’ll make sure this technology will make things easier for your patients.

This post was originally published on this site