A quick guide to VoIP Quality of Service

Every business is looking for ways to save money and improve their bottom line. Because of this, many are turning to Voice over Internet Protocol (VoIP) as it offers a number of features and benefits that can help reduce costs while improving communication. However, not all VoIP providers are created equal. When choosing a VoIP provider, look into their Quality of Service (QoS) to ensure that you are getting the best possible value service. In this quick guide, we will provide an overview of what QoS is and some essential QoS-related questions to ask when choosing a VoIP provider.

What is QoS?

VoIP providers and IT experts define QoS as the overall performance of a VoIP system or network. This performance is usually measured by looking at objective statistics like bandwidth usage, transmission delay, call jitter, error rates, and the like. Subjective data, like what end users think of the system’s performance, is also factored in.

Why does QoS vary among providers?

QoS applies not only to VoIP but also to traditional phone systems. It would not be an exaggeration to say that the quality of landline calls is near perfect. This is because all traditional phone network providers invest in physical networks and connections that offer high QoS. This means switching from one provider to another doesn’t affect the quality of the calls.

However, investments in physical networks are expensive, and customers end up shouldering the costs. The high cost of maintaining the transmission network is also why there are only a couple of phone providers in most areas. In other words, it’s just too costly for small companies to invest in a traditional phone network system.

In comparison, VoIP systems are considerably cheaper to set up and maintain, leading to a high number of VoIP providers. And because anyone with capital can set up their VoIP systems without having to adhere to a standard, the QoS amongst providers can vary drastically. To find the provider with the best QoS, ask them these three questions:

1. What level of quality can you guarantee?
The best providers will be able to guarantee a QoS that is comparable to or even better than traditional phone networks. This is especially important for businesses that are looking to switch to a full VoIP solution. Ask your prospective provider to run a few tests on your network and to give you a quality assurance. If the numbers are too low for your business needs, it’s best to look for another provider.

2. How much of the network infrastructure do you own?
Almost every VoIP provider will rely on public infrastructure in order to transmit data. And usually, the bigger the company’s share in the infrastructure, the higher its QoS is. This is because the provider will have more control over the technology. As such, one of the best options is to look for facilities-based providers. These companies own almost all of the network that carries VoIP calls and can therefore offer better services and quality.

3. How much traffic will run over public internet?
Some of the most popular solutions will use almost 100% public internet for their traffic, while other companies will use a mixture of public and private networks. The latter option allows better flexibility as these providers often use public internet for more affordable packages and private internet for high-end users. If you often use VoIP for functions that require heavy bandwidth like conference calling, then you may need to sign up for more expensive packages so the QoS doesn’t drop.

Get in touch with our experts today if you want to know more about how VoIP can benefit your business and how to pick the best VoIP provider.

This post was originally published on this site

How to choose the best Wi-Fi router for your office

If you’re in the market for a Wi-Fi router, then you’ve probably asked yourself, “What do I need a new router for?” or “What features should I look for in a router?” In this blog post, we’ll help you answer those questions and others you may have when it comes to choosing the right Wi-Fi router for your needs.

Bands

On the box of every single router, you will see numbers like 2.4 Ghz and 5 Ghz. These numbers indicate the wireless radios on the router.

The 2.4 Ghz radio is suitable for activities that don’t require much network bandwidth like web browsing and replying to emails. Its band is of a lower frequency; while its range can exceed 5 Ghz, it can easily be blocked by concrete walls.

On the other hand, the 5 Ghz band has greater power, but it also has a shorter broadcast range. This option is preferable for video conferencing and other activities that require heavy media upload/download.

A dual- or tri-band router will have both the 2.4Ghz and 5 Ghz radios so that the connection workload can be split between them.

Network type

By looking at any router, you will see that there are a number of different network types available. Also referred to as wireless protocols, the four most common types are 802.11b, 802.11g, 802.11n, and 802.11ac. These designations indicate how fast the router can transfer wireless data, with 802.11ac being the fastest.

Newer routers utilize the latest Wi-Fi protocol dubbed 802.11ax. Also known as Wi-Fi 6 or High-Efficiency Wireless (HEW), this new protocol improves upon 802.11ac technology in the following ways:

OFDMA enhances network performance by splitting up Wi-Fi channels into sub-channels. Doing this permits up to 30 users to simultaneously use the same channel.

Meanwhile, TWT reduces the power consumption of connected devices by allowing them to determine when and how often they will wake up to begin sending and receiving data. This extends the battery life of smartphones and battery-powered Internet of Things (IoT) devices such as smart thermostats and security cameras.

Throughput

In communication networks, throughput is the rate at which messages are successfully delivered via a communications channel. A router’s throughput is the speed at which the router is supposed to transmit data to users. To spot the router’s throughput, look for Mbps (or Gbps for cable Ethernet connections). This is usually one of the first things listed on router boxes and specifications.

Keep in mind that if you have a 100 Mbps internet connection but your router can only deliver up to 80 Mbps, then the total speed of your network will be the lower figure. This is why it would be best to get a router with a higher throughput if your internet service provider delivers faster connections.

Beamforming

Beamforming is a feature that’s now standard in mid- to high-end routers. This form of signal technology allows for better throughput in areas with poor or dead signals. Beamforming can help improve the connection quality with devices behind solid walls or in rooms with large amounts of signal interference.

By utilizing this technology, routers can determine weak connections and automatically improve them. While beamforming is available in routers with many network types, it is really only useful with routers running 802.11ac or higher. Those who don’t mind paying a higher price point for an increase in network performance should consider this feature.

Multiple input, multiple output (MIMO)

MIMO is the use of multiple antennas to increase performance and overall throughput. MIMO-enabled routers ensure that more devices can connect to one router with less interference.

When it comes to real-world tests, there is often a slight improvement if the antennas are configured and aimed properly. However, getting a high-end router with six or more antennas may be an unnecessary cost for small businesses.

Quality of service (QoS)

QoS allows the router administrator to limit certain types of traffic. For example, you can use this feature of a router to completely block all torrent traffic or limit it so that other users can have equal bandwidth. Not every router has this ability, but it is a highly beneficial feature for office routers.

There’s a lot to consider when it comes to picking an office router but the process doesn’t have to be complicated. Contact us today so we can evaluate your networking needs and help you find the best setup for your business.

This post was originally published on this site

Wi-Fi router features you need to keep in mind

Wireless routers are essential for operating a modern business. These allow one network connection to essentially be split into many and then shared by different users and devices — usually over a Wi-Fi connection. If you are looking for a new Wi-Fi router for your office, there are some important features you should be aware of.

Network type

Look at any router and you will quickly see that there are a number of different network types available. Also referred to as wireless protocols, the four most common types are 802.11b, 802.11g, 802.11n, and 802.11ac. These designations indicate how fast the router can transfer wireless data, with 802.11ac being the fastest.

Newer routers now utilize the latest Wi-Fi protocol dubbed 802.11ax. Also known as Wi-Fi 6 or High-Efficiency Wireless (HEW) , this new protocol improves upon 802.11ac tech in the following ways:

  • Greater throughput speeds (up to 9.6 Gbps)
  • Reduced network congestion and expanded client capacity, thanks to Orthogonal Frequency-Division Multiple Access (OFDMA)
  • Improved range performance
  • Reduced power consumption by network-connected devices, courtesy of Target Wake Time (TWT)

OFDMA enhances network performance by splitting up Wi-Fi channels into sub-channels. Doing so permits up to 30 users to use the same channel simultaneously.

TWT reduces the power consumption of connected devices by allowing them to determine when and how often they will wake up to begin sending and receiving data. This extends the battery life of smartphones and battery-powered internet of things (IoT) home devices such as smart thermostats and security cameras.

Throughput

In communication networks, throughput is the rate at which messages are successfully delivered via a communications channel. A router’s throughput, in particular, is the speed at which the router is supposed to transmit data from your connection to users. To spot the router’s throughput, look for Mbps (or Gbps for its cable ethernet connections). It is usually one of the first things listed on router boxes and specifications.

Keep in mind that if you have a 100 Mbps internet connection, but your router can only deliver up to 80 Mbps, then the total speed of your network will be the lower figure. Therefore, it would be best to get a router with a higher throughput if your internet service provider delivers faster connections.

Bands

On every single router’s box, you will see numbers like 2.4 Ghz and 5 Ghz. These indicate the wireless radios on the router. A dual- or tri-band router will have both radios so that the connection workload can be split between them.

The 2.4 Ghz radio is sufficient for activities that don’t require much network bandwidth, such as web browsing and replying to emails. Since its band is of a lower frequency, it reaches farther than 5 Ghz but is more easily blocked by concrete walls.

The 5 Ghz band, on the other hand, has greater power, but has a shorter broadcast range. 5 Ghz is what you’ll want to use for video conferencing and playing online games (if permitted by the company after office hours, of course).

Multiple input, multiple output (MIMO)

MIMO is the use of multiple antennas to increase performance and overall throughput. MIMO-enabled routers ensure that more devices can connect to one router with less interference.

When it comes to real-world tests, there is often a slight improvement if the antennae are configured and aimed properly. However, getting a high-end router with six or more antennae may be an unnecessary cost for small businesses.

Beamforming

Beamforming is a feature that’s now standard in mid- to high-end routers. It is a form of signal technology that allows for better throughput in areas with poor or dead signals. In other words, it can help improve the connection quality with devices behind solid walls or in rooms with high amounts of signal interference.

By utilizing this technology, routers can see where connections are weak and act to improve it. While this is available on routers with many network types, it is really only useful with routers running 802.11ac or higher. Those who don’t mind paying a higher price point for an increase in network performance should consider this feature.

Quality of service (QoS)

QoS allows the router administrator to limit certain types of traffic. For example, you can use the QoS feature of a router to completely block all torrent traffic, or limit it so that other users can have equal bandwidth. Not every router has this ability, but it is a highly beneficial feature for office routers.

There’s a lot to consider when it comes to picking a router, which is why we recommend you contact us. We can evaluate your networking needs and help you find the best setup for your business.

This post was originally published on this site

Wi-Fi router features you need to keep in mind

Wireless routers are essential for operating a modern business. These allow one network connection to essentially be split into many and then shared by different users and devices — usually over a Wi-Fi connection. If you are looking for a new Wi-Fi router for your office, there are some important features you should be aware of.

Network type

Look at any router and you will quickly see that there are a number of different network types available. Also referred to as wireless protocols, the four most common types are 802.11b, 802.11g, 802.11n, and 802.11ac. These designations indicate how fast the router can transfer wireless data, with 802.11ac being the fastest.

Newer routers now utilize the latest Wi-Fi protocol dubbed 802.11ax. Also known as Wi-Fi 6 or High-Efficiency Wireless (HEW) , this new protocol improves upon 802.11ac tech in the following ways:

  • Greater throughput speeds (up to 9.6 Gbps)
  • Reduced network congestion and expanded client capacity, thanks to Orthogonal Frequency-Division Multiple Access (OFDMA)
  • Improved range performance
  • Reduced power consumption by network-connected devices, courtesy of Target Wake Time (TWT)

OFDMA enhances network performance by splitting up Wi-Fi channels into sub-channels. Doing so permits up to 30 users to use the same channel simultaneously.

TWT reduces the power consumption of connected devices by allowing them to determine when and how often they will wake up to begin sending and receiving data. This extends the battery life of smartphones and battery-powered internet of things (IoT) home devices such as smart thermostats and security cameras.

Throughput

In communication networks, throughput is the rate at which messages are successfully delivered via a communications channel. A router’s throughput, in particular, is the speed at which the router is supposed to transmit data from your connection to users. To spot the router’s throughput, look for Mbps (or Gbps for its cable ethernet connections). It is usually one of the first things listed on router boxes and specifications.

Keep in mind that if you have a 100 Mbps internet connection, but your router can only deliver up to 80 Mbps, then the total speed of your network will be the lower figure. Therefore, it would be best to get a router with a higher throughput if your internet service provider delivers faster connections.

Bands

On every single router’s box, you will see numbers like 2.4 Ghz and 5 Ghz. These indicate the wireless radios on the router. A dual- or tri-band router will have both radios so that the connection workload can be split between them.

The 2.4 Ghz radio is sufficient for activities that don’t require much network bandwidth, such as web browsing and replying to emails. Since its band is of a lower frequency, it reaches farther than 5 Ghz but is more easily blocked by concrete walls.

The 5 Ghz band, on the other hand, has greater power, but has a shorter broadcast range. 5 Ghz is what you’ll want to use for video conferencing and playing online games (if permitted by the company after office hours, of course).

Multiple input, multiple output (MIMO)

MIMO is the use of multiple antennas to increase performance and overall throughput. MIMO-enabled routers ensure that more devices can connect to one router with less interference.

When it comes to real-world tests, there is often a slight improvement if the antennae are configured and aimed properly. However, getting a high-end router with six or more antennae may be an unnecessary cost for small businesses.

Beamforming

Beamforming is a feature that’s now standard in mid- to high-end routers. It is a form of signal technology that allows for better throughput in areas with poor or dead signals. In other words, it can help improve the connection quality with devices behind solid walls or in rooms with high amounts of signal interference.

By utilizing this technology, routers can see where connections are weak and act to improve it. While this is available on routers with many network types, it is really only useful with routers running 802.11ac or higher. Those who don’t mind paying a higher price point for an increase in network performance should consider this feature.

Quality of service (QoS)

QoS allows the router administrator to limit certain types of traffic. For example, you can use the QoS feature of a router to completely block all torrent traffic, or limit it so that other users can have equal bandwidth. Not every router has this ability, but it is a highly beneficial feature for office routers.

There’s a lot to consider when it comes to picking a router, which is why we recommend you contact us. We can evaluate your networking needs and help you find the best setup for your business.

This post was originally published on this site