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Red flags that signal a possible VoIP hack
Voice over Internet Protocol (VoIP) systems are a convenient and cost-effective solution for businesses, but they also present unique security challenges. A successful hack can have serious consequences, from financial loss to compromised client information. Being aware of the red flags — such as sudden drops in call quality or suspicious account changes — can……
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The complete guide to business phones in 2024
In 2024, choosing the right phone system is more important than ever to stay ahead of the competition. This comprehensive guide will walk you through the latest business phone system advancements, including Voice over Internet Protocol (VoIP), which has become the preferred choice for companies looking to enhance their communication strategies. Discover why VoIP is……
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Leverage these VoIP services to unlock business growth
Looking to grow your business? Various Voice over Internet Protocol (VoIP) services can help you get there by enhancing your business communication strategy. With advanced call management, scalability, and easy integration, VoIP opens up new opportunities for growth. Discover how the following VoIP services can propel your business and help you reach your goals. ……
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Navigating your business to the cloud: A 5-step UC migration guide
Migrating your unified communications (UC) system to the cloud is a strategic move that promises enhanced security, scalability, and flexibility. However, it’s a complex journey that requires careful planning and execution. This guide outlines five essential steps to ensure a smooth and successful cloud migration for your business. A phased approach is key A holistic……
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TDoS: What it is and how to protect against it
Does your business use a Voice over Internet Protocol (VoIP) system? If so, you need to be aware of telephony denial-of-service, a type of attack on VoIP systems. Learn more about TDoS and how to prevent it from disrupting your operations. What is TDoS? A denial-of-service attack aims to crash a system by bombarding it…
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How theft of service impacts business VoIP networks
Voice over Internet Protocol (VoIP) networks are vulnerable to a wide range of scams and fraudulent activities, including theft of service. In this article, we will discuss what theft of service is and how it impacts businesses’ VoIP networks. We will also provide tips on how organizations can prevent or reduce the risks of this…
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How theft of service impacts business VoIP networks
Voice over Internet Protocol (VoIP) networks are vulnerable to a wide range of scams and fraudulent activities, including theft of service. In this article, we will discuss what theft of service is and how it impacts businesses’ VoIP networks. We will also provide tips on how organizations can prevent or reduce the risks of this…
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How to keep callers engaged while on hold in a call
If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current and potential customers. To keep callers on the line, use these Voice over Internet Protocol (VoIP) features. VoIP phone systems can help make waiting on…
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How to keep callers engaged while on hold in a call
If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current and potential customers. To keep callers on the line, use these Voice over Internet Protocol (VoIP) features. VoIP phone systems can help make waiting on…
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Keep your VoIP systems safe with these security measures
Investing in Voice over Internet Protocol (VoIP) technology can help your business save on communication costs, but you can take a big bite out of those savings if you don’t consider its security as a top priority. Unprotected VoIP systems and devices may be harming your business without you knowing it, so it’s crucial to…